Navigator VI problem

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keiththeoutfitter1
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Navigator VI problem

Postby keiththeoutfitter1 » Sun Jan 14, 2018 4:47 pm

I've just bought a BMW Navigator VI and manually plotted several trips for this year including a 1,500 mile Europe trip.
This ran the battery down so I connected it to a mains/usb charger. I just checked it and found the battery fully charged BUT it had performed a master reset, on it's own, deleting all my carefully planned routes and favourites.
Does any one have any ideas why or had a similar experience, please? (Garmin are closed until tomorrow.)
Keith
EDIT: it may have done a 'delete all user data' rather than a master reset.
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