Arse...

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Rasputin
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Arse...

Postby Rasputin » Fri May 04, 2018 6:12 pm

Stupid damn woman backed into my Rt today knocking it over...r/h mirror bust...r/h pannier won't lock on anymore and end of r/h footrest hanger plate broken off...Arse :sad:
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DEEP DIVER
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Re: Arse...

Postby DEEP DIVER » Fri May 04, 2018 6:15 pm

Hope you have her details.
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george baker
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Re: Arse...

Postby george baker » Fri May 04, 2018 6:26 pm

Hi
+1^, were you on it?

No spares so can not help.

Tell her she needs to sort it either as a claim or you need replacement bits fitted at the garage of your choice.

If it is a claim it will cost her excess and raised premium next year and maybe some of her ncd.

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Re: Arse...

Postby windmill john » Fri May 04, 2018 8:23 pm

Make sure you claim!

Some bugger knocked over my RT in the first week of ownership and broke the left mirror. On the ride home, the screen split. It had not been visible at the time of the incident. Luckily I claimed and got the screen and mirror replaced. Luckily for him a small claim because I ordered and fitted them myself.
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Re: Arse...

Postby Rasputin » Fri May 04, 2018 10:53 pm

definitely claiming...all the parts damaged adds up to around £500 at ebay prices secondhand
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Re: Arse...

Postby HughMcQ » Fri May 04, 2018 11:40 pm

Thing is though - those motorists who know very little about bikes, think motorbikes are cheap and spare parts are cheap. You ride a bike because you can't afford a car. They think scratched panels and chrome bits can be touched up and its outrageous you want a new bit and think you should just put up with the scratched bits because its "only cosmetic" or "its only a scratch".....
Tell her £500 and she'll just think you are trying to pull a fast one and get all difficult....so I suspect you will have to insist she claims from her insurance and let them deal with it.

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Re: Arse...

Postby Rasputin » Sat May 05, 2018 12:06 am

I ain't telling her nothing...my insurance will quite happily rip her a new one...they tend to act quickly and thoroughly were I am involved as they know that I'm a solicitor ☺
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Re: Arse...

Postby andys » Sat May 05, 2018 12:48 am

They think scratched panels and chrome bits can be touched up and its outrageous you want a new bit and think you should just put up with the scratched bits because its "only cosmetic"
There is a flip side to all of this, which is the rip off prices of new parts.
So often bikes are written off with minimal damage because the cost of new parts mounts up to more than the value of the vehicle.
If one of my bikes was knocked over without incurring structural damage, I'd much rather it was repaired on the cheap, than written off for the sake of a few plastic panels that could be picked up for peanuts on ebay.
That's just insane, but is what happens with old bikes.
Panels on cars get repaired with quite significant damage.
Why does a motorcycle fairing with a little graze on it have to be replaced :???:

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Re: Arse...

Postby windmill john » Sat May 05, 2018 8:14 am

If you’re talking the rear hanger, what a pain because that’ll mean welding too.
http://www.kittos.co.uk
Best roads: 623 Burgos to Santander. A back road to Metz; can't remember which!
Schorsch - 1978-80 R65 - bit of a Shetland pony; frisky and naughty.
Max - 2009 F800GS- where’s the desert at!?
Too many bikes have come and gone, trying to be sensible now!

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george baker
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Re: Arse...

Postby george baker » Sat May 05, 2018 10:25 am

Hi
If claiming I would try to get her insurance company to replace the parts and buy the salvage back from them for 20 quid.

andys
The problem is getting the parts colour matched if they repair rather than replace parts, you often see cars with mis-matched panels, bad panel gaps, chewed up screw heads and in the case of my wife's car, corrosion where the surface coting on removed then refitted parts have been damaged

George
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Re: Arse...

Postby Rasputin » Sat May 05, 2018 12:29 pm

my policy always includes a self repair clause...I get paid for parts and labour and then decide what to spend it on myself...I never allow your average shop numpty to touch one of my vehicles☺
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Re: Arse...

Postby andys » Sat May 05, 2018 6:25 pm

andys
The problem is getting the parts colour matched if they repair rather than replace parts, you often see cars with mis-matched panels, bad panel gaps, chewed up screw heads and in the case of my wife's car, corrosion where the surface coting on removed then refitted parts have been damaged

George
Vehicle repair technology has come on leaps and bounds, even in the last 5 years.
Someone once left our car with a massive sharp dent in the rear quarter panel when it was parked at the supermarket.
I claimed on the insurance, and left it with the approved repairer.
I was utterly amazed at the result.
Even though I knew the whole area had been repaired, I could not see it from any angle.
Same goes for my R1100RS.
I dropped it in my drive, and the fairing got smashed on the corner where the indicator is, with three bad cracks and a lot of scuffing.
It was a real mess.
The pannier lid was also badly damaged.
I took it to a local bike paint specialist, who plastic welded the nose fairing piece back together and re sprayed it all to a good as new standard.
All in, £250 + £100 for a new old stock rocker cover off ebay.
As with every kind of job, there are good repair places, and not so good, so it pays to go on recommendation, as I did.
The whole right side of the bike looked a mess,
Last edited by andys on Fri May 18, 2018 2:10 pm, edited 1 time in total.

Rasputin
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Re: Arse...

Postby Rasputin » Thu May 10, 2018 10:43 pm

got a letter from her insurance company today saying they are very sorry that one of their customers damaged my vehicle and asking what they can do to help speed up the process of getting things resolved.
I wonder if my insurance has told them what I do for a living 😂😂
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Re: Arse...

Postby andys » Thu May 10, 2018 10:49 pm

It makes no difference.
When I worked in insurance it was very common for solicitors, and especially police officers to think they had the power to fast track the process.
They don't.

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Re: Arse...

Postby milleplod » Fri May 11, 2018 6:49 am

It makes no difference.
When I worked in insurance it was very common for solicitors, and especially police officers to think they had the power to fast track the process.
They don't.
Sort of. Anyone who knows how the system works, with all its little foibles, and all the key phrases that can get buttons pushed, can certainly get things moving quicker. That's likely to include police officers, solicitors, insurance industry employees etc etc. For example (even though I'm retired now) I bet if I had a prang, and my neighbour had a similar one, I'd get mine sorted quicker than he would.

Its nothing to do with 'power' at all, its simply knowing how a system works. :wink:

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george baker
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Re: Arse...

Postby george baker » Fri May 11, 2018 10:34 am

Hi
Like Pete said, knowing the system speeds things up

Andy
It makes no difference.
may be true now but when I was married to an underwriter she said that claims departments could be induced to be "helpful" if underwriters asked for assistance

She told me of plenty of other dodgy dealing, ----------- only in other insurance companies though

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Re: Arse...

Postby andys » Fri May 11, 2018 1:47 pm


Sort of. Anyone who knows how the system works, with all its little foibles, and all the key phrases that can get buttons pushed, can certainly get things moving quicker. That's likely to include police officers, solicitors, insurance industry employees etc etc. For example (even though I'm retired now) I bet if I had a prang, and my neighbour had a similar one, I'd get mine sorted quicker than he would.

Its nothing to do with 'power' at all, its simply knowing how a system works. :wink:

Pete
You say it's nothing to do with power, but I assure you that often it is.
I wish I had a fiver for every copper I've dealt with over the phone, who thinks their position gives them more entitlement than the rest of us.
I even had verbal bullying and threats from one of them when I refused to pull strings for him.
He ended up being disciplined after I reported the incident, which was all on a recorded phone line.
Plonker
:lol:
There should be no situation within any profession where certain people get dealt with favourably, compared to others.
That's just un ethical, and corrupt, and I can assure you that as a claims officer, if I was dealing with your insurance issue, you'd be dealt with in exactly the same way as anyone else.

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Re: Arse...

Postby andys » Fri May 11, 2018 1:49 pm

Hi
when I was married to an underwriter she said that claims departments could be induced to be "helpful" if underwriters asked for assistance

She told me of plenty of other dodgy dealing, ----------- only in other insurance companies though

George
Exactly.
Dodgy.
There was a time where certain people in certain professions could pull strings, but thankfully those days are long gone.

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Re: Arse...

Postby milleplod » Fri May 11, 2018 1:58 pm


Sort of. Anyone who knows how the system works, with all its little foibles, and all the key phrases that can get buttons pushed, can certainly get things moving quicker. That's likely to include police officers, solicitors, insurance industry employees etc etc. For example (even though I'm retired now) I bet if I had a prang, and my neighbour had a similar one, I'd get mine sorted quicker than he would.

Its nothing to do with 'power' at all, its simply knowing how a system works. :wink:

Pete
You say it's nothing to do with power, but I assure you that often it is.
I wish I had a fiver for every copper I've dealt with over the phone, who thinks their position gives them more entitlement than the rest of us.
I even had verbal bullying and threats from one of them when I refused to pull strings for him.
He ended up being disciplined after I reported the incident, which was all on a recorded phone line.
Plonker
:lol:
There should be no situation within any profession where certain people get dealt with favourably, compared to others.
That's just un ethical, and corrupt, and I can assure you that as a claims officer, if I was dealing with your insurance issue, you'd be dealt with in exactly the same way as anyone else.
Well, of course, if you were bullied then someone needed to be sorted out, as they quite rightly were. You don't want people trying to excercise 'power' over you, especially when you've got a bit of power to bite back with. :wink:

But you're missing my point. You say it equates to being dealt with 'favourably', which implies something amiss - all I'm saying is that if you know how the system works, you can make it work quicker for you. I've done it, I've done it for other people too, quite often. No bullying, no threats, no need - just knowledge and a mutual desire to get the matter expedited....because, as we all know, insurance companies like to keep the bills down. That's not favouritism, its pragmatism! :lol:

Pete

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Re: Arse...

Postby george baker » Fri May 11, 2018 7:05 pm

Hi
I feel Pete's advice speeded up the settlement of my claim some years ago

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Re: Arse...

Postby andys » Fri May 11, 2018 10:42 pm

all I'm saying is that if you know how the system works, you can make it work quicker for you. I've done it, I've done it for other people too, quite often. No bullying, no threats, no need - just knowledge and a mutual desire to get the matter expedited....because, as we all know, insurance companies like to keep the bills down. That's not favouritism, its pragmatism! :lol:

Pete

Pete
Well of course there are avenues available that are sometimes not explained to claimants.
For example, it is entirely your decision, as the insured, to have your vehicle repaired by a garage of your choice.
An insurer will always try and steer you to one of their "approved" repair centres, who they will have a deal with in order to get the work done cheaper.
In a way you can't blame them.
There are a lot of dealers out there who rub their hands in glee at the prospect of fleecing an insurance company.
When you have a garage that rely on you for a significant portion of it's business, they're not likely to shit in their own nest by ripping you off.
It's not an underhand tactic by insurance companies.
They are just protecting themselves from unscrupulous garages.
So yes, it pays to find out your rights when dealing with an insurance company, but what I take issue with is people in certain jobs, abusing their positions by using them as leverage to get results more quickly.
You don't need to be a Police officer in order to know your rights.
Just do your research.

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Re: Arse...

Postby Rasputin » Thu May 17, 2018 12:46 pm

damage all paid for...with enough extra to put a stainless exhaust on it while I'm at it ☺
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Re: Arse...

Postby Rob Frankhamr » Thu May 17, 2018 12:49 pm

Result \:D/

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Re: Arse...

Postby milleplod » Thu May 17, 2018 12:50 pm

damage all paid for...with enough extra to put a stainless exhaust on it while I'm at it ☺
Result! :grin: Always nice if there's a bonus too.... \:D/ :lol:

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Re: Arse...

Postby george baker » Thu May 17, 2018 1:35 pm

Hi
did you get the salvage? Pannier, mirror and broken foot rest holder iirc?

George
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